Privacy Policy

Effective Date: October 2023

1. Introduction

RepCoach.io ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) or use our AI sales copilot services (the "Services"), and tells you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, email address, and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
  • Usage Data includes information about how you use our website, products, and services, including CRM integrations and meeting bookings.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing RepCoach's AI services).
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

4. Data Security & CRM Integration

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. RepCoach utilizes end-to-end encryption when communicating with connected CRMs (like Salesforce, HubSpot) and strictly adheres to SOC2 Type II compliance standards.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.

6. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@meetly.io.